This just isn’t the Flamingo I actually have stayed at and enjoyed in the past. Thinking we wouldn’t be within the room much, we decided to simply make-do. When we woke Monday I wanted to leap int he bathe. Water barely warmed up, so I took a fast one. I don’t often call and complain as a result of I don’t want them thinking I am looking for any freebies.
- Arrived after 10 PM on a Thursday night and still had to wait in line for almost an hour to use a self verify in kiosk.
- Stayed right here Halloween weekend for the When We Were Young Festival.
- We had been suggested to check in w the entrance desk within the AM, which we did.
- We inquired what could presumably be done relating to the TV issue and she offered to “improve us” to a room with an analogous view.
- We can’t wait to welcome you back for another great time at Flamingo Las Vegas quickly.
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday evening and nonetheless needed to wait in line for nearly an hour to use a self examine in kiosk. Initial impression was the room was very good however the TV did not work. We were suggested to check in w the front desk within the AM, which we did. They requested if it was ok to enter the room whilst we had been gone for the day, sightseeing.
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However, I did name in regards to the lack of sizzling water and somehow they made some adjustment and got the water warmer within a few hours. I did not complain in regards to the different issues in the room. This business uses tools supplied by Tripadvisor to encourage and acquire visitor reviews, together with this one. Thank you for taking the time to share your experience with us, John! We cannot wait to welcome you back for an additional nice time at Flamingo Las Vegas soon.
Not The Best – Flamingo Las Vegas Resort & Casino
We respect you taking the time to offer your suggestions, Timgerkman2021. We respect you taking the time to provide your suggestions, Saleslady730. We recognize you taking the time to provide your feedback, Katie. Roulette dealer was imply and took her sweet time rearranging chips. Other folks walked away from the desk due to her terrible attitude. This was my third and last time staying at the flamingo.
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So we known as right down to the entrance desk to allow them to know, to no avail bc they didn’t show or contact us back both. The “complaint call” got through to somebody, the following day about 24 hours later and provided us a $50 food credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual particular person to meet with and we couldn’t likelihood missing our flights over another dirryroulette disappointing customer service experience, so we were pressured to used the self kiosk to verify out. We will NEVER advocate the Flamingo to anyone for anything. We appreciate you taking the time to provide your feedback, Lisa. Your comments have been shared with the appropriate team for their enter and a spotlight. We worth your patronage and hope to look forward to welcoming you back.
Not The Most Effective – Flamingo Las Vegas Hotel & Casino
We gave the OK but my husband took photos of all of our stuff before we left. I tried to call the customer service quantity but was knowledgeable that they have been out of the US and I needed to talk to somebody on web site. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it proper in the long run. My husband additionally tried to speak to Caesar’s Rewards, , and so they solely pointed out what the supervisor looked like so we may ask to talk to her once we made to the entrance of the line.
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I inform the worker that we want to speak to the manager, and gesture to the blonde girl that was pointed out to us, but she sees me, turns on her heel and walks the other means. We inquired what could be done regarding the TV problem and he or she offered to “upgrade us” to a room with an identical view. I referred to as the customer service line once more to see if there was ANYONE else that I might communicate to and all I obtained back was an unapologetic, monotone, woman that supplied to file a criticism for me. We waited the rest of the evening for the Engineering Manager to show up with his “rationalization or apology” however you guessed it, no show.
We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we stay on the Flamingo because of its location and my good experiences there in the past. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) comparable in value however much cleaner and not in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something comparable in price but looking a lot better. Until some modifications occur, I is not going to suggest this place to anyone. I did discover that a variety of the buttons int he hallways for the elevators did not work.